1. An overview of data protection
Data gathering on our website
Who is responsible for the gathering of data on this website?
The data on this website are processed by the operator of the website. The operator's contact information is available in the section entitled 'Information Required by Law' on this website.
How do we gather your data?
We collect some of your data as a result of your sharing them with us. This may, for instance, be information that you enter in our contact form.
Other data are also gathered automatically by our IT systems when you visit our website. This is primarily technical information (e.g. web browser, operating system or time of access to the site). These data are gathered automatically when you access our website.
What do we use your data for?
Some of the data are gathered to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour.
What rights do you have as far as your data are concerned?
You have the right to receive free information about the origin, recipients and purposes of your archived personal data at any time. You also have the right to demand that your data be rectified, blocked or erased. If you have any questions about this or any other issues relating to data protection, please do not hesitate to contact us at any time at the address provided in the section entitled 'Information Required by Law'. You also have the right to lodge a complaint with the competent supervisory authority.
Analysis tools and tools provided by third parties
There is a possibility that your browsing patterns will be analysed statistically when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analysis of your browsing patterns is conducted anonymously, i.e. in such a way that they cannot be traced back to you.
2. General and mandatory information
We advise you that the transmission of data on the Internet (i.e. via e-mail communications) may be prone to security gaps. It is not possible to protect data completely against third-party access.
Information about the responsible body
The data processing controller on this website is:
Dr. med. Andrea Wolff Dr. med. Isabel Edusei
Specialists in Plastic and Aesthetic Surgery
Tel.: +49 30 94041144
The controller is the natural or legal person who or which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses etc.)
Revocation of your consent to the processing of data
A wide range of data processing transactions are only possible subject to your express consent. You can revoke consent you have given us at any time. All you need to do is send us an informal notification via e-mail. Such revocation will not prejudice the lawfulness of any data collection that occurred prior to said revocation.
Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 of the GDPR)
If your personal data are being processed for purposes of direct advertising, you have the right to object to the processing of personal data concerning you for the purposes of such advertising at any time. This also applies to profiling inasmuch as it is related to such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 2. of the GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of any violation of the GDPR, data subjects are entitled to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place where the alleged violation occurred. The right to lodge a complaint is in effect notwithstanding any other administrative or court proceedings that may be available as legal remedies.
Right to data portability
You have the right to receive any data we automatically process on the basis of your consent, or in order to perform a contract, in a commonly used, machine-readable format, or to have such data handed over to a third party. If you request the direct transfer of the data to another controller, the transfer will only be made if it is technically feasible.
SSL and / or TLS encryption
For security reasons, and to protect the transmission of confidential content such as purchase orders or inquiries you submit to us as the website operator, this website uses either SSL or TLS encryption. You can recognise an encrypted connection by the "https://" that appears in the address line of the browser instead of "http://", and by the padlock icon that appears in your browser bar.
If SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
Information, blockage, rectification and erasure
Within the scope of the applicable statutory provisions, you have the right to request information at any time about your archived personal data, about their origin and recipients, and about the purposes for which they are processed. If appropriate, you also have the right to have said data rectified, blocked or erased. If you have any questions about this or about personal data in general, please do not hesitate to contact us at any time at the address provided in the section entitled 'Information Required by Law'.
Right to request that processing be restricted
You have the right to request the imposition of restrictions as far as the processing of your personal data is concerned. To do this, you may contact us at any time at the address provided in the section entitled 'Information Required by Law.' The right to request restriction of processing applies in the following cases:
- If you dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During this investigation, you have the right to request that we restrict the processing of your personal data.
- If the processing of your personal data is or was conducted in an unlawful manner, you can request that said processing be restricted instead of requesting the erasure of the data.
- If we no longer need your personal data, but you yourself need them for the exercise, defence or establishment of legal claims, you have the right to request that the processing of your personal data be restricted instead of requesting their erasure.
- If you have raised an objection pursuant to Art. 21 1. of the GDPR, your rights and our rights will need to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, those data – with the exception of their archiving – may be processed only subject to your consent or for the establishment, exercise or defence of legal claims, or to protect the rights of another natural or legal person, or for important grounds of public interest cited by the European Union or one of its member states.
Rejection of unsolicited e-mails
We hereby object to the use of contact data published mandatorily in the section entitled 'Information Required by Law' for the purpose of sending us promotional and information material that we have not expressly requested. The operators of this website and its pages expressly reserve the right to take legal action in the event of the unsolicited sending of promotional information, for instance via spam mails.
3. Gathering of data on our website
In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user-friendly, more effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.
Most of the cookies we use are so-called 'session cookies'. They are automatically deleted at the end of your visit to our site. Other cookies remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.
You can adjust the settings of your browser to make sure that you are notified every time a cookie is placed, to enable you to accept cookies only in specific cases, or to exclude the acceptance of cookies for specific situations or in general, and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be restricted.
The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:
- The type and version of browser used
- The operating system used
- The referrer URL
- The host name of the accessing computer
- The time of the server inquiry
- The IP address
These data are not merged with any other data sources.
These data are gathered on the basis of Art. 6 1. (f) of the GDPR. The operator of the website has a legitimate interest in the technically error-free depiction and optimisation of his website. To achieve this, server log files must be recorded.
If you submit inquiries to us via our contact form, the information provided in the form, including any contact data, will be stored by us to enable us to handle your inquiry and deal with any further questions that may arise. We will not pass on these data without your consent.
The data entered in the contact form are thus processed exclusively on the basis of your consent (Art. 6 1. (a) of the GDPR). You have the right to revoke the consent you have given us at any time. To do this, all you need to do is send us an informal notification by e-mail. Revocation will not prejudice the lawfulness of any data collection that occurred before the revocation was issued.
The data you have entered in the contact form will remain with us until you ask us to erase them or revoke your consent to the archiving of data, or if the purpose for which the data are being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall not prejudice any mandatory legal provisions – in particular statutory retention periods.
Request by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your request, including all the personal data resulting from it (name, inquiry) will be stored and processed by us for the purpose of dealing with your request. We will not pass on these data without your consent.
The processing of these data is based on Art. 6 1. (b) of the GDPR if your request is related to the performance of a contract or to steps that need to be taken prior to entering into a contract. In all other cases, the processing is based on your consent (Art. 6 1. (a) of the GDPR) and / or on our legitimate interests (Art. 6 1. (f) of the GDPR), since we have a legitimate interest in dealing with requests addressed to us effectively.
The data sent by you to us in contact inquiries remain with us until you request us to erase them or revoke your consent to the storage, or until the purpose of the data storage ceases to apply (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected by this.
4. Analysis tools and advertising
This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called cookies. Cookies are text files which are stored on your computer and enable an analysis of your use of the website. The information generated by cookies about your use of this website is usually transferred to a Google server in the United States, where it is stored.
The storage of Google Analytics cookies is based on Art. 6 1. (f) of the GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimise the services he offers on line and his advertising activities.
On this website, we have activated the IP anonymisation function. This means that your IP address will be truncated by Google – within the member states of the European Union or other states that have ratified the Convention on the European Economic Area – prior to its transmission to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of this website so as to be able to generate reports on website activities and render other services related to the use of the website and the Internet to the operator of this website. The IP address transmitted from your browser in conjunction with Google Analytics will not be merged with other data in Google's possession.
You have the option to prevent the archiving of cookies by making the relevant changes to the settings of your browser software. However, we do point out that in that case you may not be able to use all the functions of this website to their full extent. Moreover, you have the option of preventing the recording of the data generated by the cookie and relating to your use of the website (including your IP address) by Google, and the processing of those data by Google, by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Objection to the gathering of data
You have the option to prevent the gathering of your data by Google Analytics by clicking on the following link. This will result in the placement of an opt-out cookie, which prevents the gathering of your data during future visits to this website:Deactivate Google Analytics .
For more information about the handling of user data by Google Analytics, please consult Google's Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.
Contract data processing
We have concluded a contract data processing agreement with Google and implement the stringent provisions of the German data protection authorities to the full when using Google Analytics.
Demographic parameters provided by Google Analytics
This website uses the'demographic parameters' function provided by Google Analytics. This makes it possible to generate reports providing information on the age, gender and interests of website visitors. The sources of these data are interest-related advertising by Google and visitor data obtained from third-party providers. These data cannot be allocated to a specific individual. You can deactivate this function at any time by changing the relevant settings for advertising in your Google account. Alternatively, you can generally prohibit the gathering of your data by Google Analytics as explained in the section entitled 'Objection to the recording of data'.
Data stored by Google at user or incident level and linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymised or deleted after 14 months. For details, click on the following link: https://support.google.com/analytics/answer/7667196?hl=en
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an on-line promotional programme of Google Ireland Limited ('Google'), Gordon House, Barrow Street, Dublin 4, Ireland.
In conjunction with Google AdWords, we use a tool called Conversion Tracking. If you click on an ad posted by Google, a cookie will be placed for Conversion Tracking purposes. Cookies are small text files which the web browser places on the user's computer. These cookies expire after 30 days and are not used to identify users personally. If the user visits certain pages of this website and the cookie has not yet expired, Google and we ourselves will be able to recognise that the user has clicked on an ad and been linked to this page.
A different cookie is allocated to each Google AdWords customer. These cookies cannot be tracked via websites of AdWords customers. The information obtained with the assistance of the conversion cookie is used to generate conversion statistics for AdWords customers who have opted to use Conversion Tracking. The users receive information about the total number of users who have clicked on their ads and been linked to a page equipped with a Conversion Tracking tag. However, they do not receive any information that would allow them to identify these users personally. If you do not wish to participate in tracking, you have the option of objecting to this use by simply deactivating the Google Conversion Tracking cookie via your web browser under user settings. If you do this, you will not be included in the Conversion Tracking statistics.
The storage of 'conversion cookies' and the use of this tracking tool are based on Art. 6 1. (f) of the GDPR. The operator of this website has a legitimate interest in the analysis of user behaviour to optimise both the services he offers on line and his advertising activities.
To review more detailed information about Google AdWords and Google Conversion Tracking, please consult the Data Privacy Policies of Google at: https://policies.google.com/privacy?gl=en.
You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be restricted.
5. Plug-ins and tools
Via an API, this website uses the mapping service Google Maps. The provider of this service is Google Ireland Limited ('Google'), Gordon House, Barrow Street, Dublin 4, Ireland.
To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to a Google server in the United States, where it is archived. The operator of this website has no control over the data transfer.
We use Google Maps to present our on-line content in an appealing way and make the locations disclosed on our website easy to find. This constitutes a legitimate interest as defined in Art. 6 1. (f) of the GDPR.
For more information on the handling of user data, please review Google's Data Privacy Policies at: https://policies.google.com/privacy?gl=en